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Glossary of Terms

  1. A - D

  2. E - I

  3. J - Z


This glossary will help you understand some of the typical terms used in the billing process.

A - D
Ancillary Service Adjacent to, or in addition to your visit or medical service; anesthesia, laboratory, radiology, etc.
Adjudication Payment of a claim according to benefits.
Bill Charges for a specific visit.
Claim A detail coded bill sent to the patient's insurance company.
Co-Pay Amount designated by the insurance company as the responsibility of the insured, usually per visit.
Co-Insurance A percentage for the total approved amount on an insurance claim.
Coordination of Benefits (COB) Rules that determine which insurance is to be billed first (primary) for services when patient is covered by more than one carrier. State and Federal guidelines apply.
Deductible An amount designated by the insurance company as the patient's responsibility.
Demographics Address information of the patient.
DME Durable medical equipment


E - I
Explanation of Benefits (EOB) Itemized statement from your insurance company detailing which services are covered.
Facility The hospital where services are performed.
Guarantor The person or persons responsible for payment must be 18 years or older and legally competent.
Home Care Medical services provided to a patient in their home.


J - Z
Medicare Part A Medicare hospital insurance covering care in the hospital, at any skilled nursing facility and from a home health agency.
Medicare Part B Medicare supplementary medical insurance covering outpatient services from physicians, surgeons or any professional technicians.
Primary Insurance Designation given to the insurer that has first priority for payment of a claim.
Provider / Physician The professional doctor, therapists, nurse practitioner, etc. providing service to the patient.
Statement A periodic summary of the accounts for the patient or family.