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 | Admitting
When you come to the hospital, please bring your insurance card to ensure accurate filing of your insurance claim. If you and your spouse both have insurance, please bring both cards. Giving us an understanding of both parties insurance will help us file your claims as quickly and accurately as possible.
Deductibles, co-insurance and non-covered amounts are due at the time of service, unless other arrangements are made with Regions Hospital. We accept all major credit cards or payment arrangements can be made within hospital guidelines.
 Financial Counselors are available through the Admitting Department to talk with our patients regarding programs available to those who may be uninsured or underinsured. Regions Financial Counselors can help you apply for State or County programs which may provide you with medical coverage. A Financial Counselor will meet with all patients who are admitted to the hospital, or talk with you in the Emergency Department should you require assistance. During your inpatient stay, a Financial Counselor will ask you to verify your demographic information, and will answer any questions you may have regarding insurance and payment of your bill. If you would like to contact a Financial Counselor during your inpatient stay, or after you have left the hospital, one can be reached by dialing 651-254-3400 from 8:00 a.m. to 8:00 p.m. seven days a week. Financial Counselors are also available in the Emergency Department around the clock.
If you do not have insurance, you will receive a statement indicating a self pay discount applied to the total charges. If you feel that you are eligible for an additional discount, please call Customer Service at 651-254-4791 or toll free, 1-877-974-3600. Payment of the discounted balance is expected by the date of the statement unless other arrangements have been made.
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