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Visitor information for the Emergency Department

Your loved one is in good hands. Get the information you need to find out where they are and how they’re doing.


Call us first

If you need help finding your loved one, call 651-254-3456.

How to get to Regions Hospital

We’re located downtown St. Paul, Minnesota, with easy access from all major highways. Our address is:

640 Jackson Street
St. Paul, MN 55101

What to do when you arrive

Park in the south ramp (it’s an underground ramp). Take the elevators up to Level 1, and take a left into the emergency department. Go to the front desk in the waiting room for information about your loved one.

Use these maps for extra help finding your way:

What to expect once you’re here

When you check in at the emergency front desk, you’ll either be directed to your loved one’s room or the waiting room.

We’ll give you as much information as we can. When your loved one says it’s OK, we’ll tell you how they’re doing. If they’re unable to give permission, a doctor or nurse will give an immediate family member an update.

Visiting hours aren’t limited, but the number of visitors can be. This gives your loved one time to heal, rest and receive the care they need.

Find what you need during your visit


Patient and guest support

Get info about support services and where you can take a break and relax.

Patient and guest support


Food options and hours

Grab a snack or full meal at one of our cafés.

Food options and hours


Area hotel and amenities

Need a place to stay nearby? View a list of hotels.

Area hotels and amenities

This page is for friends and family of emergency patients.

If you’re having a medical emergency, call 911.

Contact us

Call us anytime at 651-254-3456.

Get directions to Regions Hospital

Parking information and hospital maps

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